Password reset and sign-in help

On the sign-in page, choose Forgot password and enter your organization and account email. The response does not reveal whether an account exists. If the account is eligible and delivery succeeds, use the recovery email to choose a new password.

Recovery links expire and cannot be reused. If a link is invalid or expired, request another. Do not send your password or recovery link to support.

A successful reset preserves your account identity and invalidates its existing sessions. Sign in again using the new password.

If you are unsure of your organization, or your account is inactive or not linked correctly, contact your company's Admin. Password recovery does not grant new permissions or restore a disabled account automatically.